Start by sketching discovery, consideration, purchase, onboarding, and advocacy, then attach questions, objections, and desired actions to each stage. This turns vague goals into specific experiments. When you assign owners, timestamps, and leading indicators, you gain clarity on where to automate, where to personalize, and where patience truly pays.
Select one tool per job and let data flow between them. A builder for pages, a database to remember people, an automation layer, and simple analytics is enough. Prioritize reliability, support, and exportability over flashy features. A stack you understand beats a labyrinth that nobody can debug when something breaks.